Shipping - Returns & Taxes

Returns Policy

You may return most new, unopened, undamaged items within 7 days of delivery for a credit less a 20% restocking fee. You must contact us and request a Return Authorization with shipping return instructions. Any items that are attempted to be returned without the Return Authorization form
will be refused. You will also be responsible for return freight.

If the wrong part was shipped as a result of our error (you received an incorrect or defective item, etc.) we will pay shipping costs.

Do not ship returns without prior authorization or your product will be refused.


We are required to charge sales tax for Massachusetts Residents Only.



We ship from several locations throughout the USA. Most in stock orders are shipped within 24 hours.


Phone: 617-694-1500


We can ship to virtually any address in the world. Note that there are restrictions on some products.

We do not ship Tuff Torq products outside the United States.

Your shipping costs will be listed as you check out. International and expedited shipping orders should contact us directly for quotes at or text 617-694-1500.